Termini e condizioni del servizio

Last updated: June 14, 2026

Welcome to ZZ Labs ("we", "us", "our"). These Terms of Service ("Terms") govern your use of zzlabs.shop (the "Site") and your purchase of any products from us. By accessing the Site or placing an order, you agree to be bound by these Terms.

1. Eligibility

By using this Site, you represent that you are at least 18 years of age, or that you are accessing the Site under the supervision of a parent or guardian.

2. Products and Pricing

All products are subject to availability. We reserve the right to discontinue any product at any time. Prices for our products are subject to change without notice. We reserve the right to refuse or cancel any order for any reason, including errors in pricing or product information, suspected fraud, or unauthorized or illegal activity.

3. Orders and Payment

By placing an order, you confirm that you are authorized to use the payment method provided. We use third-party payment processors to handle transactions; we do not store your full payment card details. All prices are listed in U.S. Dollars (USD).

4. Shipping and Delivery

Shipping terms, including processing times, delivery estimates, and shipping costs, are described in our Shipping Policy, which is incorporated into these Terms by reference.

5. Returns and the 30-Night Guarantee

All sales are subject to our Refund & Return Policy, which is incorporated into these Terms by reference. In summary, eligible orders may be exchanged for another product of equal value within 30 nights of delivery, subject to the conditions outlined in that policy. We do not offer cash refunds except in the case of a confirmed defective or incorrect item, or a package confirmed lost in transit by the carrier.

6. Intellectual Property

All content on this Site, including text, graphics, logos, images, and product designs, is the property of ZZ Labs and is protected by applicable copyright and trademark laws. You may not reproduce, distribute, or create derivative works from any content on this Site without our prior written consent.

7. Prohibited Uses

You agree not to use the Site to: violate any applicable law or regulation; submit false or misleading information; engage in any conduct that restricts or inhibits anyone's use of the Site; or attempt to gain unauthorized access to any portion of the Site or its related systems.

8. Disclaimer of Warranties

Our products are intended for use as a sleep aid and are not medical devices. They are not intended to diagnose, treat, cure, or prevent any disease or medical condition. If your child has a medical condition, please consult a healthcare professional before use.

The Site and all products are provided "as is" and "as available" without any warranties of any kind, either express or implied, except as expressly stated in our Refund & Return Policy.

9. Limitation of Liability

To the fullest extent permitted by law, ZZ Labs shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the Site or any product purchased through it. Our total liability for any claim arising from your purchase shall not exceed the amount you paid for the product giving rise to the claim.

10. Indemnification

You agree to indemnify and hold ZZ Labs harmless from any claims, losses, damages, liabilities, and expenses arising from your use of the Site, your violation of these Terms, or your violation of any rights of a third party.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law principles.

12. Changes to These Terms

We reserve the right to update these Terms at any time. Continued use of the Site after changes are posted constitutes your acceptance of the revised Terms.

13. Contact

For any questions about these Terms, please contact us at infoecomzzlabsusa@gmail.com.