Política de envio

Last updated: June 14, 2026

Order Processing

All orders are processed within 1-3 business days (Monday through Friday, excluding holidays) after payment confirmation. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, processing may be delayed by a few days. We will notify you by email if there is a significant delay in your order.

Shipping Rates & Delivery Times

We are proud to offer free shipping on all orders within the United States.

Once your order has shipped, estimated delivery time is 5-10 business days, depending on your location. Total time from order placement to delivery is typically 6-13 business days (processing + transit).

Order Tracking

You will receive a shipping confirmation email with a tracking number once your order has shipped. Please allow 24-48 hours for tracking information to update after you receive this email.

Shipping Delays & Lost Packages

ZZ Labs is not responsible for delays caused by the shipping carrier, customs, weather events, or other circumstances outside of our control. However, if your tracking shows no movement for more than 7 consecutive days, please contact us at infoecomzzlabsusa@gmail.com so we can investigate with the carrier.

If a package is confirmed lost in transit by the carrier, we will send a replacement at no additional cost or issue a full refund, at our discretion.

Incorrect Shipping Addresses

Please double-check your shipping address at checkout. ZZ Labs is not responsible for orders shipped to an incorrect address provided by the customer. If the package is returned to us as undeliverable, we will contact you to arrange reshipment; additional shipping costs may apply for redelivery.

International Shipping

At this time, we ship only within the United States. We do not offer international shipping.